Compliance & Policies

Our Documented Policies

The following policies govern how Alpha operates. They are available for review by clients, procurement teams, and regulatory reviewers on request.

Privacy Policy

Terms & Conditions

Equality & Diversity

The terms governing Alpha's engagement with clients, including scope of service, liability, and intellectual property provisions.

Alpha's commitment to fair treatment, non-discrimination, and inclusive practice across all employment and client-facing activities.

How Alpha collects, stores, and processes personal data in accordance with UK GDPR and the Data Protection Act 2018.

Health & Safety Policy

Ethics Statement

Cookie Policy

Alpha's position on anti-bribery, conflicts of interest, and conduct standards expected of all staff and associates.

Information on how cookies are used on this website, what data they collect, and how visitors can manage their preferences.

Alpha's approach to managing health and safety obligations across site-based and office consultancy activities.

Complaints Procedure

Alpha takes all formal complaints seriously. A clear procedure is in place to ensure every concern is acknowledged, investigated, and resolved promptly.

Step 1 — Submit Your Complaint

Step 2 — Acknowledgement

Step 3 — Investigation & Resolution

Direct your complaint in writing to info@alphaconsultingservices.co.uk, clearly stating the nature of your concern and any relevant project reference.

Alpha will acknowledge receipt within five working days and confirm who is handling the matter and the expected timeline for a full response.

The complaint is reviewed and a written outcome issued within 28 days. Where resolution requires further time, you will be kept informed throughout.

Policy queries handled directly

For copies of any policy document, data subject requests, or conduct queries, contact Alpha directly. All enquiries are responded to in writing.